Customer Testimonials

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Google Jan 25, 2025

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Google Jan 22, 2025

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Google Jan 17, 2025

I recently had the pleasure of working with Carla at Pride Chevrolet in Lynn, and I cannot say enough great things about her! From the moment I walked in, Carla went above and beyond to make my experience seamless and enjoyable. She worked tirelessly to help me get my dream car — the 2025 Suburban Z71. Carla’s professionalism, patience, and genuine care stood out throughout the process. She took the time to understand my needs, explained every detail about the vehicle, and walked me through financing options to ensure everything fit my budget. Her knowledge of the Suburban’s features and ...

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DealerRater Jan 16, 2025

A great experience buying a new car for my company. Carla was so helpful and I am very happy with my decision

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Google Jan 16, 2025

I had one of the best experiences in terms of buying cars at this dealer. Carla was a person who did not want to sell me the car but provided me with Valuable information which helped me make the best decision. If one day you have to look for a car I recommend visiting this place the staff was very professional at all times the process was very easy and as I mentioned before Carla was very helpful in this whole process. LDL CLEAN LLC and I couldn't be happier with the experience.

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Google Jan 16, 2025

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Google Jan 15, 2025

This is Sandro Mathieu America's best Chevrolet

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Google Jan 14, 2025

Carla has been working with me for YEARS now even when the numbers weren’t right for me she still took her time to see if we could make anything work.. after 3 long years we finally made it happen.. 10/10 highly recommend Carla for a smooth and honest car buying experience

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DealerRater Jan 9, 2025

Service was excellent and advisor Omar fantastic had appointment and on time service provided at scheduled time

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Google Jan 9, 2025

I will have to say my experience with pride Chevrolet has been if not the best I’ve had so far I’ve delt with a few body shops in my past so I was a bit on the fence but thanks to Thomas C. Everything was smooth sailing from the time I dropped off my car & the moment I picked it up if your interested in fast intake and good work look no further pride Chevrolet is the spot !!

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Google Jan 7, 2025

I just bought my new car here and it was such a quick and painless process. There was no sitting at the dealership for hours on end, no slimy negotiating. I was really stressed out when going into this whole process, but Freddi, Mike and Falyn were amazing and really made it easy and were able to help me with every single thing that I needed, from a courtesy car to a great trade-in price. Drove my 2025 Chevy Trax home yesterday and LOVE IT.

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Google Jan 5, 2025

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Google Dec 27, 2024

Greatest service experience ever, starting with Ruth who helped me with scheduling the appointment… Then Tony was awesome once we arrived and kept us informed about what needed to be done to correct the issue… including notifying us when the vehicle was ready to be picked up…Congratulations on having a super service team!

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Google Dec 26, 2024

Carla Took the process of buying a new truck and made it easy. Extremely helpful easy to deal with She took the time to show me all the options in my new truck and she took the time to help me have an option installed with my Chevy points that didn’t come with the truck She went out of her way to make sure that everything was perfect, and I was satisfied It’s great that people like this exist in this world and make complicated things easy to do I’ve always gone to Pride for my service ...

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Google Dec 23, 2024

Thank you for fast and easy help!! I am happy with results.

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Google Dec 21, 2024

I took my car to pride Chevrolet to fix my car after I seen smoke coming out from hood and some leak ,after I checked my car withe Tony he took the necessary quick than i expected Tony the manager was very professional and he explained everything to me clearly and I pecked up my car the same day ,I was very excited with the work they did to fix my vehicle and I Would like to thank everyone on that Chevy dealership and highly recommend pride Chevrolet to everyone the good people at the good place🙏🌺🌺🌺🌺🙏

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Google Dec 20, 2024

I made an appointment and they took the car right in, and began servicing my car.Daniel provided fantastic service and was knowledgeable and explained the recommended services my car needed.

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Google Dec 19, 2024

Really good experience

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DealerRater Dec 19, 2024

Outstanding service rendered by Tom and his crew in the bidy shop. . Total professionals. I will recommend them to everyone I know who needs work done on their vehicle. Thank you.

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Google Dec 18, 2024

I’ve had the pleasure of being rear ended twice in 5 months and worked with Tom at the collision center both times. He was literally the easiest person I’ve had to talk to and was as transparent with expectations and length of repair as you would want. I thought I’d have to chase the insurance company and the repair shop but they worked with them directly and my rental company, it was flawless. I hope to never see Tom again, at least at his place of work.

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Google Dec 18, 2024

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Google Dec 18, 2024

Everything was five stars great job

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Google Dec 11, 2024

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Google Dec 10, 2024

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Google Dec 3, 2024

Freddie was professional and good to work with

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Google Nov 27, 2024

After seeing a car I saw online, I visited Pride Chevrolet in Lynn MA. There, I met Carla who showed me the vehicle and let me test drive it. After a pleasant negotiation, I decided to make the purchase. She guided me thru the process and since I live in NH, she explained how it is done buying out of state. The entire process went smoothly and exactly as was explained. A few days later, I received the car at my Town Office by one of Prides "runners". The gentleman was equally as nice and helpful as Carla. ...

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Google Nov 27, 2024

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Google Nov 26, 2024

Very professional service very knowledgeable of the vehicles

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Google Nov 24, 2024

Tom was very understanding, knowledgeable, and very helpful in an incident that I was involved in.

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Google Nov 23, 2024

(Translated by Google) Excellent service from Carla who treated me very kindly, I felt well received and helped me choose my car, giving me very good options, very happy with my new car, I recommend them, they have very good options. (Original) Una excelente atención por parte de Carla quien me atendió muy amablemente me sentí bien recibido y me ayudo a elegir mi carro dándome muy buenas opciones, muy feliz con mi nuevo carro, los recomiendo tienen muy buenas opciones.

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Google Nov 22, 2024

Stopped in ask a bunch of questions on the 1500, Carla was super helpful. Thanks.

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Google Nov 21, 2024

Working with Carla at Pride Chevy in Lynn, Ma was terrific. She was extremely knowledgeable of the product and made you feel at ease the moment you walked in the door. Highly recommend a visit for anyone looking for new or certified cars/suvs.

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Google Nov 19, 2024

Bought a great used truck thanks to Carla

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Google Nov 13, 2024

I had the most pleasant shopping experience buying a new car from Chevy Pride. Every person involved in the process made the entire experience so seamless. My salesperson Carla, was so responsive, attentive and was so kind to work with. I will be recommending all my friends and family in the area to this dealership if they are in need of a car!

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Google Nov 13, 2024

I know that I’ve previously reviewed you guys. However, I just wanted to come back and say thank you guys & Jose, again for helping me and making the process easy to trade in & purchase my new trailblazer. Also, I’d like to add the service center squad & my service advisor Omar. You make every interaction as smooth as possible. So keep up the excellent work!!

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Google Nov 13, 2024

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Google Nov 11, 2024

I walked in and asked Tony if I can get help with the software update on my 2023 Chevrolet Suburban and Tony responded if I have sometime he could help me out. And it took them 59 minutes to do what they had to do. After that I was out and on my way home. Tony is the best. Thank you so very much Terefe Jifara

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Google Nov 9, 2024

The guys at the shop are friendly, and they work fast. Once my insurance company did their part, my car was ready to pick up the next day.

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Google Nov 4, 2024

Great communication. Omar is very honest.Quality repair!

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Google Nov 3, 2024

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Google Oct 31, 2024

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Google Oct 29, 2024

Carla was great. She is very good doing her job. Had no problems at all everything went smoothly

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Google Oct 27, 2024

Geraldine was beyond helpful to work with and was able to get the deal done, super quickly! One of the easiest experiences I’ve had at a dealership and would highly recommend to anyone in the market for a new vehicle!

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Google Oct 25, 2024

Outstanding service. Tim and Tom were incredibly helpful in the body shop. We were debating between a full replacement of a panel versus just attempting to buff out a scratch. They worked quickly to put together an estimate the same day for us in case we wanted to go for the replacement. At the same time, they also did a great job setting our expectations for what they could do if we decided to buff it out. We opted to buff it out, and they FAR exceeded our expectations. Perfect results, and they were quick, professional, and kind throughout the ...

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Google Oct 25, 2024

Replaced my damaged 2003 Hummer Cd/Radio when Chambers said they would not. Did a great job. found them very accommodating and pleasant to work with.

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Google Oct 24, 2024

All was very easy with my salesperson

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Google Oct 24, 2024

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Google Oct 22, 2024

Experience was terrible! The sales team of Falyn, Carla, Anthony, and sales manager did the following: 1) Got me everything I asked for 2) Answered all my questions 3) returned all my calls 4) sent me required emails 5) provided me with copies of everything Most grateful for their assistance. Telling all my friends about Pride Chevrolet. Thank you Satisfied customer

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Google Oct 22, 2024

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DealerRater Oct 19, 2024

Day and time schedule as requested and performed service on time. Will continue all services at Pride

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Google Oct 14, 2024

Thomas was excellent

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Google Oct 13, 2024

I brought my car in to pride Hyundai because I was having a problem with the paint on my 2017 Hyundai Sonata. I would Like to say that Thomas in the paint shop did an excellent job and I am very satisfied with the outcome, Thank You

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Google Oct 12, 2024

After I left a voicemail to Tony at a service department at the Pride Chevrolet, Lynn,MA he called me back . On the phone, He was in front honestly and respectfully answered my questions and explained to me about everything I asked or commented in a very kind way. So I scheduled for Thursday, October/10/2024 . I went and I finally got fix and resolved my GPS and Radio connection in my car . Tony at a service department at Pride Chevrolet in Lynn, MA was professional , knowledgeable , patient, understandable and kind person. Also, other people at a service department at Pride ...

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Google Oct 12, 2024

My car was totaled and Thomas was absolutely wonderful to deal with. He helped make this process as painless as possible.

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Google Oct 3, 2024

Omar was very nice and attentive. He answered my questions and he made sure that I was happy with my experience at the service center. They also have a nice waiting room.

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Google Oct 2, 2024

Carla is amazing and an absolute sweetheart!

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Google Oct 2, 2024

This guys are very reliable they offer the best and quality customer service. Efficient and fast service

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Google Oct 1, 2024

Great service at Pride Chevrolet with Gerri. Looking for a car used or new check them out and ask for Gerri.

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Google Sep 29, 2024

Good work good employees clean waiting area very expensive work took way too long and not kept advised while work going on

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Google Sep 28, 2024

(Translated by Google) I have good experience with Carla, she is very polite and patient! And the second car I buy with her! Excellent professional! Thank you very much Carla!Lionete bedone (Original) Eu tenho boa experiência com a Carla, ela é muito educada gentil paciente! E o segundo carro que compro com ela! Excelente profissional! Muito obrigada Carla!Lionete bedone

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Google Sep 27, 2024

What a great experience at Pride Chevrolet, Thomas and the rest of the Pride team went above and beyond. I’m very pleased with the collision center, they took extra good care of my car, she looked brand new when I picked her up!!! Absolutely 5 stars I’d give more if I could!!! . I would definitely recommend the collision center to everyone. Thank you to everyone at Pride Chevy that took pride in taking care of my car I wouldn't hesitate to bring my car back here.

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DealerRater Sep 27, 2024

Great customer service. All issues completed in timely manner. The team works for customer’s interests and needs.

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Google Sep 26, 2024

I went to Pride Chevrolet on the Lynnway in Lynn, Massachusetts to get my oil changed. They changed my oil and filters and they also rotated my tires. They were very professional and took good care of me.

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Google Sep 26, 2024

Just went for an oil change, they rotated my tires, checked the fluids, in & out in an hour. Price charged was a little high, but that is dealerships reputation.

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Google Sep 23, 2024

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Google Sep 19, 2024

When I walked in, I was immediately greeted by a salesman, who walked me through the different options.

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Facebook Sep 17, 2024

I have had nothing but excellent service from their service department, they have always been very helpful and very accommodating. I would easily recommend them to any one.

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Google Sep 13, 2024

If you're looking for expert service, PRIDE Chevrolet is the place to go. The Service Manager, Tony Derenthal, offers his expertise and understanding of whatever your car's issues are. Skill AND empathy - what more could you want from an auto dealer. Tony can guide you regarding your needs and choices you may want to make. He takes the time to clarify all options for you. GO PRIDE!

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DealerRater Sep 13, 2024

They were prompt on my appt and service was quickly .I'm very pleased with the service

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Google Sep 12, 2024

Extremely helpful and knowledgeable. A great team behind him!

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Google Sep 4, 2024

Leticia was excellent when I brought my car in for service. Had an oil change and a recall taken care of. Leticia said it would take 2 hours and it did. Was in and out in no time. She was very personable and knew what she was talking about. I will definitely be back to Pride.

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DealerRater Sep 2, 2024

Excellent professional service and very accommodating and work around your schedule keep you informed on all service findings and cost

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DealerRater Sep 2, 2024

I have had excellent service when I go here go back I have had great service as walk in with no appointment and Leticia the best new service mgr Tony very helpful great to work with

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Google Aug 31, 2024

My salesman was Douglas Fowler He was excellent with the process of buying 2018 Equinox Very Satisfied

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DealerRater Aug 31, 2024

Thank you Douglas Fowler For helping me purchase my new car you were very helpful and very friendly. Thank you again.

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Google Aug 30, 2024

I had a problem with my car. I bought into Pride Chevrolet. I was greeted by Thomas and his team. They assured me that they would take care of the problem. Thomas explained and showed me what was wrong with my car. I knew I didn't have to worry. They communicate with my insurance and everything works out fine. I'm happy with their services. Thank you!!

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Google Aug 29, 2024

Pride Collision Center is extraordinary. Sandra in particular was professional, patient, and oh so courteous. Tom was so knowledgeable and explained things to me so I could understand. These two you want to hang on to. They are a good face for your business.

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Google Aug 29, 2024

Sandra welcomed me cordially and politely. Explained the process needed to get my car fixed by Pride's Body Shop, including to look into my insurance providing me with a rental. She kept me abreast of the process of the car. Sandra and the team truly went above and beyond to insure I was happy with the end results of my car via setting expectations with educating me from the beginning at the process and plausible delays. I am satisfied and feel confident in my 5 star review while in parallel more than happy to recommend the team for anyone who ...

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Google Aug 23, 2024

After I got to Pride Chevrolet and learned that my online reservation was not really sent directly to the dealership my experience got much better. Letizia greeted me in the service waiting area and took care of getting my vehicle in to get looked at. She was courteous and clearly explained everything to me. When I brought the vehicle the next day for the appointment she was there to greet me again and quickly did the paperwork to get me on my way. The only downfall was that the part my vehicle, (under warranty) needed would not get delivered to ...

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DealerRater Aug 14, 2024

Omar Martinez was very helpful. He resoved problems that I had with my car very quickly and very effectively. I would like to deal with him every time when I need service in dealership.

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Google Aug 13, 2024

MR. IOVANNA AND HIS ENTIRE STAFF ARE THE BEST...

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Google Aug 9, 2024

The Service advisors and mechanics are really good. Service advisors keep you up to date and try to get your vehicle done as soon as possible. Letizia Talluto was my advisor my last 3 times in there during last 3 months. I had multiple issues with an older vehicle. She was excellent. I had a major issue about year ago and the mechanic went out of his way to find the problem in 2 days as I was going on vacation.The advisors and mechanics get 5 stars. My only concern is that Service rates are quite pricey, which is why I overall give ...

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Google Aug 8, 2024

Always great service - very professional - over the years have purchased 6 cars from Pride and never had a service issue - service is one of the reasons I always go back there.

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Google Aug 6, 2024

I bought my Ford Escape at this dealership. They are very welcoming and courteous. Great deals over there. So happy.

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DealerRater Aug 5, 2024

I was very pleased with helpfulness and knowledge from Geraldine Smith. She worked through problems with my insurance company with good humor. She is a great sales person.

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Google Aug 4, 2024

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Google Aug 3, 2024

Great service.. Letizia was very helpful as always with all the informations I need.

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Google Jul 25, 2024

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Google Jul 25, 2024

Carla was a pleasure to work with for my recent trailblazer purchase. Extremely helpful

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DealerRater Jul 24, 2024

Always a great experience doing business with Pride Chevy. Letizia is the best service advisor I’ve dealt with in years. Thank you Letizia!

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DealerRater Jul 20, 2024

My service was excellent. No wait. Very polite. Leticia I believe her name was. Very professional

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Google Jul 14, 2024

Doug Fowler was my sales rep. He was excellent. Love the chevy trax I purchased.

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Google Jul 10, 2024

Awesome customer service! Great work done efficiently. Fair pricing

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Google Jul 10, 2024

Great customer service from Omar.thank you for your great communication 👏 👍

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DealerRater Jul 5, 2024

Complete professionals, courteous, respectful would highly recommend. Knowledgeable without being condescending Listened to our concerns and addressed each one

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Google Jul 3, 2024

The people at this dealership are very friendly and helpful. Thank you very much! Victor Ponce.

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Google Jun 30, 2024

I set up an online appointment to see a car, test drove it, came back the next day for financing/trade in. When their financial manager was unavailable, they sent someone over from pride kia, and allowed me to get through that process quickly without delay. My car was ready to go by Monday and i drove away with no issues. Thank you Carla and the team for making the experience easy and convenient!

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Google Jun 29, 2024

Letizia was wonderful!! She kept me informed of my cars progress and made sure it was done as quickly as possible!

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Google Jun 28, 2024

Our sales rep Carla provided a seamless buying experience. She was informed about all the features of the EV vehicle, showing us all there was to know in the showroom and then on the test drive. She was quick with the paperwork and kept us informed with the insurance/registration/inspection process. Highly recommend this dealer, and Carla in particular!

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Google Jun 26, 2024

I had a great experience at Pride Chevy with Omar last year and I knew the next time my truck needed top notch service, I’d be back. Earlier this week, I went there needing a bulb in order for my truck to pass inspection. I was going to just make an appt for the following week but to my surprise, Omar was able to replace the bulb and do the inspection while I was there. I was psyched to have it off my plate. Two more thumbs up for Omar at Pride Chevy!


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